Universal Consent & PII Vault

A PII (Personally Identifiable Information) Vault is a centralised, military-grade encrypted repository that stores all raw customer data in one place — decoupling personal data from the downstream applications (billing, marketing, analytics) that previously held their own copies. Instead of raw PII, your apps store an opaque Vault_ID. This means when a customer requests data erasure, you action it in one place and the change propagates instantly to your entire ecosystem via webhooks. Without a PII Vault, finding and purging PII scattered across dozens of apps is nearly impossible and exposes you to fines of up to ₹250 Crore under India's DPDP Act or 4% of global revenue under GDPR.

India's Digital Personal Data Protection Act 2023 mandates explicit, purpose-limited consent before processing personal data, a clear mechanism for users to withdraw consent, the right to data erasure, data localisation for certain categories, and a 6-hour breach notification window under CERT-In. Our Universal Consent & PII Vault addresses all of these: explicit multi-language consent forms with audit trails, real-time consent withdrawal processing via webhooks, instant PII redaction on erasure requests, data stored in India-region cloud deployments, and an incident response pipeline for the 6-hour CERT-In reporting obligation.

Zero-PII Architecture means your downstream applications never store raw personal data. When a user registers, their PII is routed directly to the encrypted Vault and an opaque Vault_ID is returned to your app. Every time the app needs a data field (e.g. to print a customer's name on an invoice), it calls our sub-millisecond API with the Vault_ID and active consent check — the Vault returns only the fields the user has consented to share for that specific purpose. If a user revokes consent, the API immediately stops returning those fields and a webhook fires to notify all subscribed apps, so they can gracefully handle the change without storing stale data.

We use AES-256-GCM for data at rest — the same standard used by financial regulators globally. All data in transit is protected by TLS 1.3. We implement Envelope Encryption with KMS (Key Management Service) integration on AWS, Azure, or GCP, so your data encryption keys are themselves encrypted by a master key that never leaves the HSM (Hardware Security Module). For our search capability on encrypted data, we use deterministic hashing and Blind Indexing — allowing your compliance team to search and retrieve records without ever decrypting the database.

Yes — this is handled by our Regulated Archival & Legal Hold Engine. When a user requests erasure, the Vault cryptographically shreds their public-facing profile (making it permanently unreadable), but simultaneously migrates any legally-mandated retention data (e.g. KYC records required by RBI, transaction records under SEBI, medical records under Clinical Establishments Act) to a highly-restricted encrypted cold-storage vault. This cold vault is accessible only to Law Enforcement under a valid court order or authorised auditors — invisible to both regular app queries and standard compliance reporting.

Not all PII removal requests can be processed in seconds — some require stakeholder review, legal clearance, or Data Protection Officer (DPO) approval. Our Dynamic Workflow Engine routes complex requests through configurable multi-level approval chains: trigger conditions (e.g. account age > 7 years, active loans, pending disputes) automatically escalate a deletion request to the right reviewer, force mandatory compliance remarks, and create an immutable audit trail. The DPO can approve, reject with documented reasoning, or place a Legal Hold that suspends deletion while litigation or regulatory investigation is active.

Blind Indexing is a cryptographic technique where a separate, deterministic hash of a field (e.g. email address) is stored alongside the encrypted data. When your compliance team searches for a specific email, the system hashes the search term using the same algorithm and compares it to the stored hashes — finding matches without ever decrypting the database. This allows millisecond lookups across millions of encrypted records while maintaining full AES-256-GCM encryption at rest. No plaintext data is exposed during search operations.

The Vault's architecture is designed to satisfy the strictest denominators across all major frameworks: India (DPDP Act 2023, CERT-In 6-Hour Incident Reporting, RBI Data Localisation & Master Directions), Europe (GDPR — Articles 17, 20, 25), United States (CCPA/CPRA — California), Singapore (PDPA), and Healthcare globally (HIPAA). Since the architecture inherently provides centralised consent management, purpose limitation, data minimisation, and erasure-on-demand, it addresses the core requirements of all these regulations simultaneously.

Deployment timeline depends on the number of downstream apps and the current state of your data architecture. A typical enterprise deployment — covering core registration, consent, and erasure flows with webhook integration to 3-5 downstream systems — takes 8-12 weeks. We provide a REST API with SDKs for major languages (Node.js, Python, Java, .NET, PHP), an API-first design that integrates into any tech stack, and a dedicated integration architect throughout the project. The initial data migration (moving existing PII to the Vault and issuing Vault_IDs to your current database) is handled by our team with zero-downtime migration tooling.

We offer both models. Private Cloud Deployment runs entirely within your own AWS, Azure, or GCP tenancy — your data never leaves your cloud perimeter, meeting strict data sovereignty and localisation requirements. Managed SaaS Deployment is hosted in TechnoPlanet's multi-region, India-primary cloud infrastructure with dedicated tenancy, SOC 2 Type II controls, and full data localisation compliance. Both models include multi-AZ redundancy, 99.99% SLA, and sub-millisecond API response guarantees.